The ibuydesign team of qualified trained industry professionals will be at your service and is committed to the highest quality of customer care and service.
When you call ibuydesign you will be greeted with a friendly, professional attitude and will receive an answer to most of your product inquiries within 48 hours.
All merchandise availability and pricing information will be provided by ibuydesign.
All purchases are completed by a secure credit card payment system. Privacy Policy.
A copy of the original manufacturer’s invoice will be provided for your records ensuring complete pricing transparency. Personal information provided for payments is private and never disclosed.
Credit card payments can be made with American Express, Master Card, Visa or Discover Card.
To make a purchase, please email a team member at
or call 1 844-ibuydesign (844-428-9337)
Hours of Operation: 9am - 8pm EST

Once you have made your selections, the ibuydesign team will expedite the order process
and coordinate the freight, delivery and shipping arrangements. These charges will vary depending on delivery location and type of services chosen (e.g. white glove service).
Merchandise can be shipped directly to your membership address or a drapery or upholstery workroom.
If your purchase is a gift let us know and we will be glad to assist with the details.
Products are shipped by truck directly from the manufacturers to street addresses within the
continental United States therefore deliveries cannot be made to Post Office box addresses.We can also arrange insurance for your purchases.
The team will make purchasing simple, efficient and convenient.
ibuydesign is your virtual on line design assistant. 
Purchases will be paid by credit card.    
Fabric orders will be paid for in full prior to shipping.
Out of stock fabrics ordered require a 50% deposit.
Fabric orders are 2 yard minimum per fabric style and color.
Fabric purchases are nonreturnable. (Unless you receive the wrong color. It does happen occasionally.)
Products that are final sale are not returnable.
Furniture orders require a 50% deposit and balance paid in full prior to shipping.
Major holiday delivery schedules will be duly noted.
This ensures that products will be delivered on time around major holidays. 
The orders must be placed by the particular dates listed per individual companies to ensure time for production.
There are no exceptions. Your team advisor will explain the necessary information at the time the order is placed.
Lead time for production of custom products ordered varies by individual manufacturer.
Production can take 8 to16 weeks.
No custom built furniture is returnable.
Delivery dates will be scheduled after final payment is received in full.
Return policies will be discussed at time of order. Used merchandise is not returnable.
Merchandise eligible for return must be returned within 10 days of receipt.
Appropriate sales taxes will be charged. 
(We are obligated to collect sales tax for the State government. Not our idea, but rules are rules.)




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